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RESIDENCE CASALE MOSTACCIANO
SERVICE DESCRIPTION AND REGULATION
RECEPTION: Open from Monday to Friday, from 9am to 2pm except Saturday, Sunday and during holiday.
POOL: Pool is open from June to Septemper from 10am to 7pm. Is absolutely forbidden for children under 12 to access the pool without their parents or who is charge to monitor them.
Non guests access has to be previously requested and approved by the Direction.
Shower is mandatory before entering the pool.
GARDEN: All the green areas are available to our Customers and their guests, who can enjoy the areas in respect of rules that ensure the complete ease of all other Customers.
CUSTOMERS’ GUESTS: For public security order, the guest will have to present a valid ID card that will be immediately returnedm, while the info will be transimitted to the authorities.
PARKING: Inside parking spots are not surveilled. Our dear Customers are invited not to park outside the patking slots; authorization is needed to allow Customers’ guests to park, because every apartment is linked to a parking slot.
PRICES: Lease price is set during the booking, based on the Residence fares that may vary due to season and availability. Fare include: first cleaning, electricity, water, heating and air conditioning.
CLEANING AND ORDER: the apartment is provided with cleaning accessories (broom, mop and trash can), and will be handed to the Customers clean and put in order. Customer will provide to the daily cleaning and will be responsible of it.
Linen change is due once a week.
Extra linen change has a 20€ fare.
FINAL CLEANING: For a stay longer than 3 days the fare is 35€.
BAILMENT: Once the Customer wil confirm its booking, a 200€ bailment is due, and i twill be returned prior to an eventual deduction due to damages to the estate.
BOOKINGS: Bookings are confirmed only after a 30% of the agreed fare is paid. Right after this the Customer will send the payment confirmation via email, the remaining amount will be paid at the check-in.
CHECK-IN AND CHECK-OUT: Check-in is allowed from 1pm; check-out are allowed from 11am. Check-ins time has to be communicated prior the arrival via phone, to 3484425706.
ACCOUNTABILITIES: Residence Casale Mostacciano invites out dear Customer to use the safe provided in every apartments to secure all the valuables. The safe has to be left open prior the check-out. Residence manager is not responsible about the items left in the apartments during the stay and after the check-out.
No animals are allowed inside the Residence.
Is strictly forbidden to smoke inside the Residence.
The Residence follows a recycling policy we kindly ask you to respect. All the garbage has to be splitted its pertinent trash can: PAPER, PLASTIC, UNSORTED WASTE, ORGANIC WASTE. Customer will toss the waste inside the pertinent trash can, placed inside the Residence.
Laundry room can be used by the Customer during a scheduled period selected by the Manager.
The fare does not include the 3,50€ CITY TAX (per pax, per night) for a maximum stay of 10 days during the calendar year. The taxi s not due for children ap to 10 years, Italian Police staff and other armies, Rome citizens, who assist someone with health issues (1 accompanist). Accompanists has to show the hospital certificate to be exempted from the TAX.
Please do not hesitate to contact us to the mobile number: 334 9403381
Via Enrico Giachino, 35
00144 Roma (Italy)
Tel: (+39) 06 18.104.22.168
Fax: (+39) 06 52.02.195